Frequently Asked Questions:

Everything you need to know about The Hoodie Hut.

  

Click the desired question below to jump to that section:

How long does shipping take?
How will I know my order has shipped?
What is your Return Policy?
What is your Privacy Policy?
What are your Terms of Service?
Problem with an order?
Concerns weren't addressed above?

  

How long does shipping take?

Shipping generally takes between 2-4 weeks (see individual product descriptions for their respective shipping estimates).

Note: Orders may be split into multiple shipments to ensure each product arrives as quickly as possible.

 

How will I know my order has shipped?

An email notification is sent to customers for each order they place once shipment has been confirmed.

 

What is your Return Policy?

For our full Return Policy, please follow the blue link provided below:

Return Policy

--OR--

Scroll down and follow "Refund Policy" link at the bottom (footer) of any page to view our full return policy.

  

What is your Privacy Policy?

For our full Privacy Policy, please follow the blue link provided below:

Privacy Policy

--OR--

Scroll down and follow "Privacy Policy" link at the bottom (footer) of any page to view our full privacy policy.

  

What are your Terms of Service?

For our full Terms of Service, please follow the blue link provided below:

Terms of Service

--OR--

Scroll down and follow "Terms of Service" link at the bottom (footer) of any page to view our full Terms of Service.

  

Problem with an order?

Don't be afraid to reach out! We're a reasonable bunch and we all want to see the issue resolved. Contact us through our Contact Us page or at admin@hoodie-hut.com and you will be answered by a representative within 1-2 business days.

  

Concerns weren't addressed above?

Please feel free to Contact Us if your concerns weren't addressed above, or if you have  any further questions.